FAQs
- What is your delivery area?
* We currently only offer shipping within the continental United States.
- How long will it take for my furniture to arrive?
* Furniture orders will be shipped within 3-5 Business Days from the date of purchase, depending on availability. Our team will keep you updated on the expected delivery date.
- What is the shipping cost?
*FREE Shipping on all order.
- How will my furniture be delivered?
* All furniture items will be shipped via a trusted third-party carrier and will be delivered to your doorstep.
- Do I need to be present to sign for delivery?
* A signature will be required upon delivery for all furniture orders.
- What should I do if my furniture arrives damaged?
* In the unlikely event that your item arrives damaged, please contact us within 24 hours of delivery. We will work with you to resolve the issue as quickly as possible.
- What is your return policy?
* Furniture items that are in their original condition, including all packaging materials, can be returned within 14 days of delivery. A 20% restocking fee may be applicable to returns. Shipping and handling fees are non-refundable.
- Can I return a custom-made or special order item?
* Custom-made or special order items may not be eligible for return. Please check with our customer service team for more information.
- How do I initiate a return?
* To initiate a return, please contact our customer service team within 14 days of delivery to obtain a return authorization number. The customer is responsible for the return shipping cost.
- How will I receive my refund?
* Refunds will be issued in the original form of payment.
- How can I contact you?
* You can contact us via email, phone, or through our website's contact form. Our customer service team is available to assist you with any questions or concerns.