FAQs

  1. What is your delivery area?

* We currently only offer shipping within the continental United States.

  1. How long will it take for my furniture to arrive?

* Furniture orders will be shipped within 3-5 Business Days from the date of purchase, depending on availability. Our team will keep you updated on the expected delivery date.

  1. What is the shipping cost?

*FREE Shipping on all order.

  1. How will my furniture be delivered?

* All furniture items will be shipped via a trusted third-party carrier and will be delivered to your doorstep.

  1. Do I need to be present to sign for delivery?

* A signature will be required upon delivery for all furniture orders.

  1. What should I do if my furniture arrives damaged?

* In the unlikely event that your item arrives damaged, please contact us within 24 hours of delivery. We will work with you to resolve the issue as quickly as possible.

  1. What is your return policy?

* Furniture items that are in their original condition, including all packaging materials, can be returned within 14 days of delivery. A 20% restocking fee may be applicable to returns. Shipping and handling fees are non-refundable.

  1. Can I return a custom-made or special order item?

* Custom-made or special order items may not be eligible for return. Please check with our customer service team for more information.

  1. How do I initiate a return?

* To initiate a return, please contact our customer service team within 14 days of delivery to obtain a return authorization number. The customer is responsible for the return shipping cost.

  1. How will I receive my refund?

* Refunds will be issued in the original form of payment.

  1. How can I contact you?

* You can contact us via email, phone, or through our website's contact form. Our customer service team is available to assist you with any questions or concerns.